389bd Terms and Conditions — Full Terms of Use

389bd (hereinafter referred to as the "Platform", "we", or "Site") is an online gaming service provider based in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the 389bd website and its associated mobile applications.

By registering on 389bd or using the platform, you are deemed to have automatically accepted these Terms. It is therefore important to read the full Terms and Conditions before creating an account.

Definitions of key terms used in this document:

• "Member" or "User" — Any individual who has registered an account with 389bd.
• "Balance" — Funds held in your account.
• "Bonus Funds" — Funds received through promotions that can be withdrawn under specific conditions.
• "Wager" — The amount placed on each bet.
• "Rollover" — The requirement to place a specified amount in bets before a bonus can be withdrawn.

Opening an account on 389bd is completely free. You must provide accurate and up-to-date information during registration. 389bd reserves the right to close any account created with false or misleading information at any time.

Each individual may only register one account. If multiple accounts are found under the same person, all accounts will be suspended immediately and all balances may be forfeited.

Information required at the time of registration:

• Full name (as shown on your national ID)
• Date of Birth (must be 18 years of age or older)
• Active mobile number or email address
• Password (minimum 8 characters, including numbers and special characters)

Keeping your account secure is entirely your responsibility. Never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

To use 389bd, you must meet the following eligibility requirements:

• You must be at least 18 years Must be.
• You must not reside in a country or region where online gaming is prohibited by law.
• You must be of sound mind and using the platform of your own free will.
• You must not be an employee of 389bd or an immediate family member of one.

389bd may request additional documents for identity verification at any time, such as a copy of your national ID, passport, or driving license. Withdrawal requests may be put on hold until verification is complete.

389bd currently supports Bangladesh's most popular mobile banking services — Mobile Banking, Nagad & Rocket — Accepts deposits via the following methods. Minimum and maximum deposit limits are specified separately on the promotions page.

Things to keep in mind when making a deposit:

• Only deposit from your own mobile banking account.
• Deposits made using another person's mobile number or account may not be processed.
• Fill in the deposit form with the correct transaction ID and amount.
• Deposits are typically credited to your account within 5–15 minutes.

If a deposit is delayed due to a technical issue, please contact our support team and keep a screenshot of the transaction. 389bd is not responsible for issues caused by third-party payment providers.

Withdrawals on 389bd are quick and straightforward. Requests are typically processed within 5 to 30 minutes Funds are sent to Mobile Banking, Nagad, or Rocket within the specified timeframe. In some cases, verification may be required, which can add a little extra time.

Withdrawal Terms and Conditions:

• Account identity verification (KYC) must be completed before making a withdrawal.
• Rollover requirements must be met before bonus funds can be withdrawn.
• Withdrawals will only be sent to the mobile banking number used to make the deposit.
• The maximum daily withdrawal limit is stated on the promotions page.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.

389bd regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the offer page. General bonus terms:

• The welcome bonus is available once only, with your first deposit.
• Bonus funds cannot be withdrawn directly; rollover requirements must be completed first.
• A deadline applies for completing rollover requirements.
• Bonus abuse through multiple accounts or from the same IP address will result in the bonus being forfeited.
• 389bd reserves the right to modify or cancel any bonus offer at any time.
• Cashback bonuses are added directly to your real balance and are withdrawable.

In the event of any bonus-related dispute, 389bd's decision is final. We regularly monitor all account activity to prevent bonus abuse.

The 389bd platform offers slots, fish games, Live Casino, and more. Each game has its own rules displayed within the game. All games are powered by internationally certified RNG (Random Number Generator) technology.

• If a technical issue occurs during gameplay, 389bd reserves the right to void or recalculate the result of that round.
• If a bet is not completed due to loss of internet connection, it may be voided.
• Any winnings obtained by exploiting game bugs or glitches will be considered void.
• Playing on multiple devices simultaneously under the same account is prohibited.

In Live Casino, the dealer's decision is final. If a technical error causes an incorrect result to be displayed, it will be corrected and payment will be made based on the accurate outcome.

389bd believes gaming should be purely for entertainment. We encourage all our members to play responsibly. Key aspects of our responsible gaming policy:

• You can set your own daily, weekly, or monthly betting limits.
• You have the option to take a temporary cooling-off break whenever needed.
• You can lock yourself out for a set period using the self-exclusion feature.
• If signs of gaming addiction appear, our support team will provide guidance and professional help.

For more information, visit our Responsible Gaming View page.

The following activities are strictly prohibited on 389bd. Any violation may result in account termination and balance forfeiture:

• Creating or operating multiple accounts.
• Using a false identity or forged documents.
• Illegal financial transactions or money laundering.
• Using bots, scripts, or automation software.
• Exploiting game bugs or glitches.
• Attempting to gain unauthorized access to another member's account.
• Bonus abuse or artificially fulfilling bonus requirements.
• Attempting to cyberattack or hack the platform.

You can close your account at any time by contacting our support team. Please withdraw any remaining valid balance before closing your account.

389bd may also suspend or close accounts on its own initiative for the following reasons:

• Violation of these Terms and Conditions.
• Failure to verify identity or providing false information.
• Account inactive for an extended period (more than 12 months).
• Court orders or directives from regulatory authorities.
• Suspicious financial transactions.

If an account is closed, any valid balance will be returned. However, balances may be forfeited if the closure is due to prohibited activity.

Protecting your personal information is 389bd's top priority. We never sell your data to third parties. For full details on how your data is used, please refer to our Privacy Policy Available on the page.

How your information is used:

• Account Management and Identity Verification.
• Payment processing and fraud prevention.
• Customer service and support.
• Improving platform quality.
• Compliance with legal obligations.

389bd uses SSL encryption and advanced security technology to keep your data safe.

389bd reserves the right to update or modify these Terms and Conditions at any time. Members will be notified of significant changes in advance via email or platform notification.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated Terms. We recommend checking this page regularly. The date of the latest update will be shown at the top of the page.

If any terms are unclear or you have questions, please contact our support team. We are always here to help.